Privacy Policy

Last Updated: October 7, 2026

Our Commitment to Your Privacy

Chaiyo Thai Massage respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, disclosed, and handled when you visit our website, contact us, request information, book an appointment, or use other features available through our website.

Information We May Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Appointment or service requests
Information submitted through contact, booking, or inquiry forms
Communications you choose to send to us
Other information you voluntarily provide in connection with a requested service

If a booking or service form specifically asks for information related to your preferences, conditions, sensitivities, or other information relevant to a requested service, we may receive the information you choose to provide.

Please avoid submitting sensitive personal or health information through a general website contact form unless it is specifically requested and appropriate for the service.

Certain technical information may also be collected automatically when you visit our website, such as IP address, browser or device information, pages visited, referring pages, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.

How We May Use Your Information

Information collected through our website may be used to:

Respond to questions or inquiries
Schedule, confirm, or manage appointments
Provide information about our services, availability, pricing, or promotions
Communicate with you regarding services you request
Process or facilitate requested transactions
Improve our website and customer experience
Understand website usage and performance
Maintain website functionality, security, and fraud prevention
Comply with applicable legal obligations when necessary

Appointments & Online Booking

Our website may provide appointment or booking features directly or through a third-party booking platform.

When you schedule an appointment, information such as your name, contact information, requested service, appointment date and time, and other information reasonably necessary to manage your appointment may be collected.

If booking is handled through a third-party provider, information submitted through that service may be collected, stored, and processed according to that provider's own privacy policy and terms.

Payments, Deposits & Gift Cards

Our website may link to or use third-party services to process payments, appointment deposits, gift cards, or other transactions.

Payment information may be collected and processed directly by the applicable payment provider rather than by this website. The handling of payment information by those providers is subject to their respective privacy policies, security practices, and terms.

Cookies & Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, measure website performance, and better understand how visitors interact with the website.

Third-party analytics, advertising, mapping, social media, booking, or other services used on the website may also use cookies or similar technologies according to their own policies.

You may be able to control or disable certain cookies through your browser settings or privacy controls available on the website. Disabling certain cookies may affect the functionality of some website features.

Third-Party Services & Links

Our website may contain links to or integrate with third-party services, including booking platforms, payment processors, gift card providers, maps, analytics providers, advertising services, social media platforms, or other external services.

When you interact with a third-party website or service, that provider may collect and process information according to its own privacy policy and terms.

Chaiyo Thai Massage does not control the privacy or security practices of independent third-party websites or services.

Information Sharing

We may disclose information to service providers or other parties when reasonably necessary to operate our website, process requested transactions, manage appointments or requested services, maintain security, protect our rights, or comply with applicable legal obligations.

Third-party providers that receive information may process it according to their own privacy policies, terms, and applicable legal obligations.

Marketing Communications

If you voluntarily sign up or otherwise provide appropriate consent to receive promotional emails, text messages, special offers, or other marketing communications, your contact information may be used for those purposes.

Where applicable, you may opt out of promotional communications by following the unsubscribe or opt-out instructions included with those communications.

Service-related communications, such as appointment confirmations, scheduling messages, receipts, or important updates concerning a service you requested, may be treated differently from promotional communications.

Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, or meet applicable legal obligations.

Retention periods may vary depending on the type of information and the services involved.

Data Security

We take reasonable steps to help protect personal information submitted through our website.

However, no website, internet transmission, electronic communication, or electronic storage system can be guaranteed to be completely secure. Please use appropriate caution when submitting personal or sensitive information online.

Your Privacy Choices

Depending on applicable law and the circumstances, you may have certain rights or choices regarding your personal information.

If you have questions about personal information you have provided through our website, or would like to request access, correction, or deletion where applicable, please contact us using the information below.

Certain requests may be subject to verification, legal requirements, exceptions, or record-retention obligations.

You may also manage certain cookies through your browser settings or other privacy controls that may be available on the website.

Children's Privacy

Our website is intended for a general audience and is not directed specifically to children under the age of 13. We do not knowingly seek to collect personal information online from children under 13 through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or privacy practices.

When changes are made, the “Last Updated” date at the top of this page may be revised.

Contact Us

If you have questions about this Privacy Policy or privacy practices related to this website, please contact:

Chaiyo Thai Massage
Email: thirawan.suin@gmail.com
Phone: (510) 250-9428 (510) 604-5540